Privacy
Policy.
Your privacy matters to us. This policy explains how NY CleanTouch Solutions collects, uses, and protects your information.
Introduction
NY CleanTouch Solutions LLC ("we," "our," or "us") operates the website nycleantouchsolutions.com. This Privacy Policy describes how we collect, use, and share information when you visit our website or contact us for services.
By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your personal information and your right to privacy.
Information We Collect
We collect information you provide directly to us when you:
- Fill out our contact or quote request form
- Send us an email or call us directly
- Subscribe to communications or updates
This information may include your name, email address, phone number, company name, and the details of your cleaning service inquiry. We also automatically collect certain technical information such as your IP address, browser type, and pages visited through standard web server logs.
How We Use Your Information
We use the information we collect solely to operate and improve our business. Specifically, we use it to:
- Respond to your quote requests and service inquiries
- Schedule and coordinate cleaning services
- Send confirmation emails and service-related communications
- Improve our website and user experience
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Information Sharing
We do not sell or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party tools (such as email delivery services) that help us operate our website and business, under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfer: In the event of a merger or acquisition, your information may be transferred as a business asset.
Cookies & Tracking
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. These cookies do not collect personally identifiable information.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Opt out of receiving marketing communications at any time
To exercise any of these rights, please contact us at info@nycleantouchsolutions.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
Questions About This Policy?
Contact us at info@nycleantouchsolutions.com — we'll respond within 24 hours.